Frequently asked questions
General
What is Vizz CRM?
Vizz CRM is an all-in-one platform for small and medium businesses, offering tools for CRM, email marketing, automation, reputation management, and more. It’s designed to help businesses streamline their operations and grow through automation and intelligent tools.
How much does Vizz CRM cost?
Vizz CRM offers flexible pricing plans starting at $99/month. Get a Free 15 Day Trial to test drive out platform.
Do you offer a free trial?
Yes! We offer a 15-day free trial for Vizz CRM. This trial gives you access to all core features so you can see how it can benefit your business.
How do I sign up for the free trial?
Simply visit our signup page and enter your details to start your 15-day free trial. No credit card is required.
What happens when my free trial ends?
After the 15-day trial, you can choose to continue using Vizz CRM by selecting one of our paid plans. If no plan is selected, your account will become inactive, but your data will be saved for when you’re ready to reactivate.
What types of businesses can use Vizz CRM?
Vizz CRM is designed for a wide range of industries, including real estate, hospitality, retail, medical services, contractors, and more.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. Just reach out to our support team, and we’ll assist you with the cancellation process.
How can I contact support?
You can contact our support team via email at [email protected] or call us at (917) 933-3596. We’re available Monday to Friday, 9 AM to 5 PM EST.
Lead Generation
What lead generation tools does Vizz CRM offer?
Vizz CRM includes powerful lead generation tools like Email Marketing, Appointment Systems, Website Builders, Funnels, and Dedicated Phone Lines. We also offer Google & Facebook Ad management and Live Chat to help you convert visitors into customers.
How does the CRM system work?
Our CRM system allows you to manage your entire sales pipeline, track customer interactions, and automate follow-ups. You can easily categorize leads, set reminders, and close deals faster.
Can I build custom websites and funnels?
Absolutely! Vizz CRM includes a drag-and-drop website and funnel builder, enabling you to create high-converting landing pages, custom websites, and sales funnels without coding knowledge.
Does Vizz CRM support email marketing?
Yes! Vizz CRM allows you to create and send professional email campaigns, manage lists, and track performance. Our platform supports drip campaigns, automated responses, and bulk email sending.
Is there a mobile app for managing leads on the go?
Yes! Vizz CRM offers a mobile app so you can manage leads, appointments, and campaigns wherever you are. Access all your tools and communicate with your customers directly from your phone.
Automation
What automation features are available in Vizz CRM?
Vizz CRM includes AI-powered automation to help streamline your workflows. You can automate marketing campaigns, email sequences, SMS, and video messaging. We also provide advanced workflows to automate various customer interactions and follow-ups.
How do AI chatbots work in Vizz CRM?
Our AI chatbots allow you to automate conversations with customers, providing instant responses to common questions and guiding users through your services. They integrate directly with your CRM to capture leads.
Can I integrate Vizz CRM with other tools I already use?
Yes! Vizz CRM can be integrated with tools like Zapier, Google, Make, Instagram, and more, allowing you to connect it with other systems for seamless workflow automation.
What kind of surveys and forms can I create?
You can create custom surveys and forms with Vizz CRM, gathering customer feedback or collecting lead information directly from your website. The data is automatically added to your CRM for easy tracking and follow-up.
Does Vizz CRM support SMS marketing?
Yes, SMS marketing is a core feature of Vizz CRM. You can send automated text messages to leads, clients, or customers and track their responses. You can also combine SMS with email marketing for multi-channel campaigns.
Business Management
How does reputation management work in Vizz CRM?
Vizz CRM’s Reputation Management tools help you collect and manage online reviews. You can automate requests for reviews, monitor feedback, and respond to customers. Our system helps you boost your online presence and improve your ratings on platforms like Google and Facebook.
Can I use Vizz CRM to handle invoicing and payments?
Yes, Vizz CRM supports invoicing and payments. You can create custom invoices, track payments, and even set up recurring payments for your customers directly within the platform.
Does Vizz CRM include a Members Area feature?
Yes! Vizz CRM allows you to create a members-only area for your customers. This is ideal for businesses that offer subscription-based services or want to provide exclusive content to their clients.
How does the lead scoring feature work?
Lead scoring in Vizz CRM helps you prioritize leads based on their activity and interactions with your business. You can assign scores to leads based on criteria like email opens, website visits, or form submissions, ensuring your sales team focuses on the most qualified leads.
What are custom tags and custom values in Vizz CRM?
Custom tags allow you to categorize and organize your contacts based on specific criteria, while custom values help you personalize communications by automatically inserting dynamic information, such as a client’s name or company, into your messages.
AI Reputation Management
What is AI Reputation Management in Vizz CRM?
AI Reputation Management is a powerful tool in Vizz CRM that helps businesses automate the process of gathering, managing, and responding to customer reviews. It uses AI to streamline review collection, filter negative feedback, and improve your business’s online reputation.
How does the AI-powered review filtering work?
Our system automatically categorizes reviews based on customer feedback. Negative reviews are sent directly to your team for internal resolution, while positive reviews are published on platforms like Google or Facebook, helping you maintain a strong online presence.
Can AI help me respond to reviews?
Yes, Vizz CRM’s AI can automatically generate and send responses to customer reviews. This helps you maintain a consistent and professional online presence without spending extra time manually replying to each review.
How does the review request automation work?
Vizz CRM can automatically send review requests via email, SMS, or through NFC/QR codes. After a customer interacts with your business, the system triggers a request for feedback, streamlining the process of gathering reviews.
What is the NFC Stand, and how does it work?
The NFC Stand is a small, premium-quality acrylic stand with an embedded NFC chip. Customers can simply tap their phone on the stand, and a review request will pop up on their screen. This is especially useful for in-person businesses to collect real-time reviews on-site.
Can I collect reviews using QR codes?
Yes! Vizz CRM allows you to generate custom QR codes that customers can scan with their phone, leading them to a review form. This makes it easy to collect feedback in a contactless, efficient way.
How does AI Reputation Management help improve my local SEO?
By consistently gathering positive reviews and posting them on platforms like Google, your business can improve its local SEO rankings. More reviews lead to better visibility in local search results, helping you outrank competitors.
Does AI Reputation Management also support referral generation?
Yes! After a customer leaves a positive review, the system can automatically trigger a referral request. This encourages your satisfied customers to refer others, helping you generate new leads from existing clients.
How does Vizz.co's AI help improve my online reputation?
Vizz.co automates the collection of reviews and analyzes customer feedback to provide actionable insights. By increasing positive reviews and allowing you to respond quickly to negative ones, your business can maintain a high level of trust and attract more customers.
Can Vizz.co identify areas for improvement using AI?
Yes. The AI platform analyzes customer sentiment in real-time, highlighting areas where your business excels and where improvements are needed. These insights allow you to enhance customer satisfaction and protect your reputation.
Integrations
What platforms does Vizz CRM integrate with?
Vizz CRM integrates with a wide range of popular platforms, including Google, Zapier, Make, Instagram, Facebook, and Zoom, to name a few. This ensures you can connect your CRM with other business tools and streamline your workflows.
Can I integrate Vizz CRM with my email provider?
Yes! Vizz CRM can be integrated with most major email providers, allowing you to sync your contacts, send emails directly from the CRM, and track responses.
Does Vizz CRM support Zoom integration for webinars?
Absolutely. Vizz CRM integrates with Zoom, making it easy to manage your webinars and meetings from within the platform. You can schedule, promote, and automate follow-up for all your Zoom events.
Can I connect my social media accounts to Vizz CRM?
Yes, Vizz CRM offers integration with popular social media platforms like Instagram and Facebook. You can manage posts, monitor interactions, and automate marketing campaigns across these channels.
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