Terms of Use

Welcome to Intellivizz USA LLC. By signing up for our platform at www.vizz.co, you agree to these Terms of Service (“Terms”). Please read them carefully before using our services. If you do not agree with any of these Terms, do not use our services.

1. Services Provided

Intellivizz USA LLC provides software-as-a-service (SaaS) solutions including CRM, marketing automation, workflow automation, Ai tools, and other related services under a subscription-based model. Certain services may also include usage-based pricing depending on your usage volume. For any additional creative, development and/or content related services ordered, they will be created and implemented within your account. The client understands that in order to utilize such Additional Services including but not limited to creative, development and/or content, the client must have an active subscription on the platform.

2. Account Registration

You must provide accurate, complete, and up-to-date information when registering an account. You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account.

3. Subscription Plans and Pricing

3.1 Subscription Pricing

Intellivizz USA LLC offers multiple subscription plans (e.g., Thrive, Scale, Peak), each with varying features and usage limits. Pricing details are available on www.vizz.co or as communicated during onboarding. Subscriptions are billed monthly or annually, based on your selection, and all fees are non-refundable.

3.2 Usage-Based Pricing

Certain features such as additional Email Credits, SMS credits, Ai Credits, Incoming/Outgoing Calls, Automation Credits, and/or usage of specific Ai tools may incur additional charges beyond your subscription plan limits. These charges are visible on the pricing page and will be billed to the card on file.

4. Payment Terms

All payments are due in advance at the start of each billing cycle. Payment methods accepted include credit card, debit card, or other methods communicated by Intellivizz USA LLC. Late payments may result in the suspension or termination of your services. Intellivizz USA LLC reserves the right to adjust pricing upon renewal, with prior written notice at least 30 days in advance.

4.1 Payment Failure

In the event, our system is unable to charge your card on file for any reason, your subscription will be suspended for 7 days beyond which your account and all related data will be deleted.

5. Software Limitations and Disclaimer

By using our platform, you acknowledge and accept that no software, including ours, is guaranteed to be entirely free of bugs, errors, or downtime. Intellivizz USA LLC does not guarantee that every feature will always function perfectly or that data will not be lost, corrupted, or otherwise malfunction. While we strive for high availability and performance, occasional downtimes or technical issues may occur. You understand these risks and agree to use the platform with this awareness.

6. Fair Use Policy

You agree to use our services in compliance with applicable laws and our policies. Excessive usage or abuse that impacts the performance of the platform for other users may result in suspension or termination of services.

7. Service Availability and Support

We strive to maintain 99.9% uptime for our platform. However, occasional downtimes may occur due to maintenance or unforeseen technical issues. Technical support is available during business hours via email or the support portal.

8. Data Privacy and Security

We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect, use, and protect your data. Intellivizz USA LLC complies with applicable data security standards to safeguard your information.

9. Termination of Services

You may cancel your subscription at any time; however, no refunds will be issued for the remaining billing period. Intellivizz USA LLC may suspend or terminate your access to services if you violate these Terms or fail to make timely payments.

10. Limitations of Liability

Intellivizz USA LLC is not liable to any and all extents for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services. Our total liability under any circumstances shall not exceed the total fees paid by you in the past 1 month.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Significant changes will be communicated via email or a platform notification. Continued use of our services after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of Delaware, USA, without regard to conflict of law principles.

13. Contact Us

For questions or concerns about these Terms, you can contact us at:

Phone: (917) 633-3596